The ICFSEB | Frequently Asked Questions

Only a life lived in service to others is worth living. - Albert Einstein

FREQUENTLY ASKED QUESTIONS

How can I get my scores sent to a State Board for licensure?
Why do I have to pay to have my scores sent to a State Board?
The contacts at my state board say they haven't received my scores. What should I do?
I have signed up for an exam, but I will not be able to sit for the exam, what now?
How can I get another wall certificate?
How can I get another wallet ID card?
Where can I get an application to take the NBE?
What do I need to bring with me for the examination?
How do I apply for a NBE scholarship?
If I don't pass, how long do I have to wait to retake my exam?
Why do I have to wait to retake my exam?
Where can I find information about the NBE?

How can I get my scores sent to a State Board for licensure?
Click here to order Certified Scores sent to a state
OR
Send us a written request (fax, e-mail or snail mail)
Please include:

the state to which you want us to send your scores
your full name
your social security number
the year you passed the exam
your daytime phone number
your home address
payment (cashier's check, money order, MasterCard or Visa) of $50.00 for each state

Why do I have to pay to have my scores sent to a State Board?
One state is included in the fee for the exam. When you apply to take the NBE, you are asked to indicate the state (or states) to which you wish to have your scores sent. After that first state, you must pay an additional fee and provide a written request (see above).

The contacts at my state board say they haven't received my scores. What should I do?

Call us at 479.442.7076 first to find out why.

There are several possible reasons why your state doesn't have your NBE scores:

You may have forgotten to indicate on your application which state(s) to which you wanted your scores sent. You have to do this EACH TIME you register for the exam. If you omitted this on your application, you will have to provide instructions IN WRITING (fax, e-mail or snail-mail) indicating which state(s) to which you want your scores sent.
Your school may not have officially notified us that you completed your program. We can't release your scores to a state board until we have this on file.
There may not have been time for the scores to arrive at the correct department at that state office.

I have signed up for an exam, but will not be able to sit for the exam, what now?
If you need to cancel or reschedule your examination appointment, you must contact Pearson VUE at least 24 hours prior to examination date. If you do not give Pearson VUE the required 24 hours notice, you will forfeit the exam fee. THERE WILL BE NO EXCEPTIONS TO THIS POLICY FOR ANY REASON.

How can I get another wall certificate?
Click here to order Replacement Wall Certificate
OR
Send us a written request (fax, e-mail or snail-mail)
Please include:

your full name
your social security number
the year you passed the exam
your daytime phone number
your home address
payment (cashier's check, money order, MasterCard or Visa) of $30.00
sign your name (we must have your signature)

How can I get another wallet ID card?
Click here to order Replacement ID Card
OR
Send us a written request (fax, e-mail or snail-mail)
Please include:

your full name
your social security number
the year you passed the exam
your daytime phone number
your home address
payment (cashier's check, money order, MasterCard or Visa) of $20.00
sign your name (we must have your signature)

Where can I get an application for the NBE?
Apply online by clicking here to submit an Application to take the National Board Exam.

OR
Pick up an application packet at your local college of mortuary science

You may contact our office at 479.442.7076 or info@theconferenceonline.org to request an application brochure be mailed to you

What do I need to bring with me for the examination?
Official Picture Identification with Signature
Issued by a governmental agency, such as a permanent, current or unexpired driver's license; U.S. passport; or Federal, State, County or City Employee I.D. card. NOTE: A student I.D. card is not considered official identification.

Secondary Identification
A second form of identification with your signature on it. This can be a credit card with signature, social security card with signature, a student I.D. card with signature, a membership card (i.e., Sam's Card, PACE Card, etc.) or a notarized photograph with signature.

Registration Confirmation
You will receive a letter from Pearson VUE confirming your test appointment. You may want to bring this letter with you in case any questions arise as to your scheduled location and time.

How do I apply for a NBE scholarship?
Coming soon.

If I don't pass, how long do I have to wait to retake my exam?
You must wait at least 30 days before retaking the exam. You may go ahead and submit your application and payment and make an appointment. You just won't be allowed to make the appointment for any sooner than 30 days from the date you last took that part of the exam.

Why do I have to wait to retake my exam?
Research proves that candidates who wait to retake the exam do better than those who do not wait. As your mother might say, "It's for your own good!" We urge you to use the interim to review, especially the areas where you scored poorly.

Where can I find information about the NBE?
Click here for answers to most questions about the NBE.

For additional information, contact us at info@theconferenceonline.org